Return Policy
Return Period:
We offer a generous return window of 10 to 15 days from the date of delivery.
Eligibility:
Products eligible for return include damaged items, defective products, or those that do not meet your satisfaction.
Condition:
To qualify for a return, the product must be in brand new condition, unused, and in its original packaging.
Initiating a Return:
Customers can initiate a return by contacting our customer service within the specified return period.
Replacement Policy
Replacement Option:
For damaged or defective items, customers have the option to receive a replacement for the same product.
Procedure:
To request a replacement, customers should follow the return initiation process and specify their preference for a replacement.
Refund Process
Refund Eligibility:
If a customer prefers a refund instead of a replacement, they can request it during the return initiation process.
Refund Timeframe:
Refunds will be processed within [Specify your refund processing time, e.g., 7-14 days] days after the returned item is received and inspected.
